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Help & FAQs

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FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

How do I get a loan?

So what is a pawnshop?

Pawnshops offer a valuable resource for those looking to get a cash loan quickly. Pawnshops are retail stores that have the licensing to provide loans based on some type of collateral such as a piece of jewelry or a power-tool basically anything of value. Pawnshops also will buy your merchandise outright or offer you store credit, so in a nut shell a pawnshop is a local provider of cash loans based on collateral. Central Jewelry & Loan is a locally owned and operated pawnshop that is fully-licensed.

The Pawnshop or Pawnbroking has been around in one form or another for a very long time. In fact the history of pawn or collateral lending goes back for thousands of years. For instance back in the 1400’s the queen of Spain was said to have pawned her crown jewels to fund Columbus in his search for a new route to India. Yes the pawn business has definitely changed over the years but the basic principle of lending cash for some type of collateral of value has stayed the same.

Why would a person go to a pawnshop to get a loan?

Most people who choose to get a pawn loan do so because of how convenient and easy it is to get the cash they need. The pawn loan does not require any type of credit check and is confidential. Its the item that you are looking to get the loan against that dictates the amount of your loan. There are all types of reasons to get a quick cash loan such as needing a bill paid, taking a trip, or just to make ends meet for a period of time. When a person gets a pawn loan the amount they receive is based on what the pawnbroker feels they can sell the item being pawned, if the loan is not re-payed and the property not redeemed. Generally speaking pawnshops tend to lend up to 50% of the value they believe they will get if the item is sold.

How do pawn loans work?

A pawn loan works the same way many loans work you get a certain amount of money based on the collateral, then you have a specific term to payback the loan with interest.The Pawn Loans tend to be small around $80.00 – $100.00 (The National Pawnbrokers Association has the average pawn loan at $100 up from $80.00 from 2008) but can go much, much higher again it all depends on the item being pawned. Pawn Loans are subject to California state law, which states that a pawn loan can be $5-$50,000. The standard pawn loan Term is 4 months with a 10 day grace period. If you are unable to back your loan in full in the time allotted here at Central Mega Pawn we offer several alternatives including a loan extension or renewal, you can also just surrender the collateral as loan payment in full.

What do I need besides collateral to get a pawn loan?

You will need some form of identification that is current and valid this includes a valid drivers license from the U.S. or Canada, A U.S. Passport, An Identification card issues by the Untied States or any state in the U.S. a passport from another country or Matricular Consular in addition to another form of I.D. that has an address on it. Any of the above mentioned sources of identification is basically all you will need along with your collateral to receive a pawn loan

How do I get a renewal on my pawn loan?

If you find yourself unable to pay off your pawn loan in full at the prescribed time, California state law permits you to get a replacement loan. A replacement loan requires that you pay the the interest that has accrued on the loan in full, at that point a new loan loan drawn up with a new due date. in the case of a replacement loan the terms are reset as if you had received a new loan including the principle amount and the interest rate with only the due date being changed.

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

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